The content listed below is not accessible and progress continues in its resolution:
Disproportionate burden
Content that does not fall within the scope of applicable law
- Videos prior to the entry into force of the Royal Decree.
- Office documents prior to the entry into force of the Royal Decree.
Preparation of this accessibility statement
This accessibility statement was prepared on June 19, 2024.
The method used for this statement has been an evaluation carried out by Integralia Digital Global based on the methodology, based on UNE-EN 301549:2022, of the Accessibility Observatory.
Last revision of the declaration: July 1, 2024.
Observations and contact information
Communications about accessibility requirements Through the following form or by calling 983 329 420 you can make communications about accessibility requirements (article 10.2.a) of RD 1112/2018, such as, for example:
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Report any possible breach by this website
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Transmit other content access difficulties
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Ask any other questions or suggestions for improvement regarding the accessibility of the website
Accessible information requests
Through the accessible information request form you can submit:
- a Complaint regarding compliance with the requirements of RD 1112/2018 or
- an accessible Information Request relating to:
- contents that are excluded from the scope of application of RD 1112/2018 as established by article 3, section 4
- content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.
In the Request for accessible information, the facts, reasons and request must be clearly specified that allow us to verify that it is a reasonable and legitimate request.
Complaints
Through the Suggestions and Complaints form you can submit a complaint regarding compliance with the requirements of RD 1112/2018.
Reception of communications
Communications will be received and processed by the General Directorate of Citizen Services and Quality of Services.
Application procedure
The claim procedure included in article 13 of RD 1112/2018 will come into force on September 20, 2020 as contemplated in its fifth final provision.
Claim
If once a request for accessible information or complaint has been made, it has been rejected, the decision taken is not agreed upon, or the response does not meet the requirements contemplated in article 12.5, the interested person may initiate a claim. Likewise, a claim may be initiated if no response has been obtained.
They will be submitted through the web accessibility complaint form and will be received and processed by the General Directorate of Transparency and Good Governance.
